Bourne Galletly Practice Team

Bourne Galletly Practice Team 2023-05-02 Person 4 5 0

Excellent caring staff. Nurse missed break to complete my appointment.

Nothing

Bourne Galletly Practice Team 2023-04-28 Person 5 5 0

Galletlt is always first rate

Carry on the good work

Bourne Galletly Practice Team 2023-04-28 Person 2 5 0

I made an appointment for a GP call back on the app and got an appointment with a nurse the same day. I checked in when I arrived 5min early and the was kept waiting for over 90min before seeing the nurse, who was great. I spoke to the receptionist twice but got no information or explanation. I appreciate that urgent cases happen that may delay other appointments but there is no excuse for not keeping those who are delayed informed. Otherwise it was all good.

Been proactive when it was clear my appointment was going to be very late. After 30min someone should have advised me and anyone else waiting. My appointment wasn't urgent and could have been rearranged.

Bourne Galletly Practice Team 2023-04-27 Person 5 5 0

I was seen the same day. My treatment was discussed and I was offered hrlp if my gondition got worse.

Nothing. Everything was perfect. The receptionist was amazing and very efficient and smiled

Bourne Galletly Practice Team 2023-04-27 Person 5 5 0

I have always had great service, and very helpful and friendly people. When I have to go to GalletlyMedical Bourne.

I’m pleased with the service I have received.